May 8, 2020

Americans’ Views of the News Media During the COVID-19 Outbreak

1. Americans are more likely than not to think the news media are fulfilling key roles during the coronavirus outbreak, but partisans are starkly divided

Chart showing Americans more positive than negative in evaluations of the news media’s COVID-19 coverageThe American public is more likely than not to say that the news media are serving key functions through their coverage of the COVID-19 outbreak. But dramatic partisan differences emerge, which is consistent with deep-rooted partisan gulfs in attitudes toward the news media prior to the outbreak.

Survey respondents were asked about their views of four elements of the news media’s coverage of the coronavirus outbreak: whether the coverage is giving them the information they need, or not; whether it is largely accurate or inaccurate; whether it is benefiting the public or the media themselves; and whether it is helping or hurting the country.

Overall, more Americans see the news media as fulfilling these key roles during this crisis than not, which is in line with other recent findings showing that most Americans think that the news media are doing fairly well in covering the outbreak more generally.

The news media receive the highest marks for whether they are keeping the public informed. Nearly six-in-ten Americans (59%) say that the news media’s coverage is getting them the information they need, compared with far fewer – about a quarter (24%) – who say coverage is not serving that role. The remainder (17%) say that neither phrase reflects their view.

The public also is much more likely to think that coverage of the outbreak is largely accurate (49%) rather than largely inaccurate (24%). And more Americans see the news media’s coverage as working for the benefit of the public (48%) and helping the country (46%) rather than benefitting the media themselves (36%) or hurting the country (34%). On each of these questions, between 15%-26% of respondents choose neither option.

This overall sense that news media are performing these key functions in this crisis is similar to the public’s general views that the news media do well at a number of specific roles, especially at the local level. For example, Americans say that one of the most positive things that the news media do is simply report the news and provide important information. And Americans overwhelmingly go into national news stories expecting they will be accurate.

Partisans sharply divided over whether the news media are fulfilling key roles during the coronavirus outbreak

Democrats and Republicans are far apart in their views of the news media’s COVID-19 coverage. Republicans generally express more negative sentiments of the news media than Democrats, particularly since the 2016 presidential election. The partisan divide during this crisis is just as stark as before – Republicans are far less likely than Democrats to think that the news media are fulfilling key roles for the public through their coverage of the outbreak.

Chart showing Republicans and Democrats strongly disagree in views of the news media’s COVID-19 coverage Republicans and Republican-leaning independents are between 29 and 38 percentage points less likely than Democrats and Democratic leaners to hold a positive view of the news media’s coverage of the COVID-19 outbreak across the four different roles. For example, while two-thirds of Democrats (66%) think the news media are working for the benefit of the public, roughly three-in-ten Republicans (28%) share this assessment. More than half of Republicans (57%) say the media are working to benefit themselves.

Indeed, while Democrats are far more likely to view the news media’s coverage of COVID-19 positively than negatively across all four of these questions, Republicans are more likely to give a negative assessment in three areas. The only exception is whether the news media are giving them the information they need during the outbreak: 44% of Republicans say that the news media are providing this information, compared with 35% who say this need is not being met.

These partisan divides are even larger among those at the ideological ends of each party – liberal Democrats and conservative Republicans are even less likely to see eye to eye. For instance, the 35 percentage point divide between the two parties in thinking that news coverage of the coronavirus outbreak is largely accurate grows to 46 points between liberal Democrats (72%) and conservative Republicans (26%).

Chart showing liberal Democrats and conservative Republicans stand far apart in their evaluations of the news media’s COVID-19 coverage

Many Americans – particularly Republicans – think news coverage of the outbreak is too negative

Chart showing about four-in-ten Americans say COVID-19 news coverage is too negativeAnother survey question asked about the tone of the news media’s COVID-19 coverage. Fully 43% of Americans say the news media’s coverage of the coronavirus outbreak has been more negative than it should be, far more than the share who say the tone of the coverage has been too positive (12%). Many Americans (44%) say that the coverage has been neither too negative nor too positive.

Republicans are particularly likely to think that the news media’s coverage is too negative. Two-thirds (66%) of Republicans and Republican leaners say this, compared with about a quarter of Democrats and Democratic leaners (24%). Instead, Democrats are far more likely to say the coverage struck the right tone (60%, vs. 25% of Republicans).